Service Quality Diagnosis Solutions----SMA
Oct 14, 2013, 14:00
Oct 14, 2013, 17:00
Managers are always concerning about company’s service quality, which directly reflect the level of company’s management. As we all know, good service quality is an essential factor for company’s sustainable developing and keeping in the advanced position. While many managers hardly know what about their service and the level when competing with competitors.
According to the background, SGS invites you to participate in the seminar on October 14th, 2013 in Shenzhen, on the topic of service quality diagnosis solutions (SMA), to discuss solutions and make success.
- Definition of Service Quality
- How to Diagnose Service Quality
- Case Study
- Contact Name: Ms Pang
- Contact Tel: 020-82075103