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About

Starts

Apr 09, 2013, 14:00

Ends

Apr 09, 2013, 17:00

Location

Guangzhou, China

Why do your customers choose other competitors instead of you? What is the key factor? How is your company superior to other competitors by creating attractive service?

Moving service is measured by scale. Excellent service plan aims to help enterprises promote service level and create service culture so to increase the quantity of loyal clients. SGS helps to understand the key factors to attract customers and be superior to other competitors. By excellent service planning, enterprises can provide excellent service more than what they expect, build partnership with clients and finally increase enterprises’ profitability.

SGS invites senior tutor to share happy experience on customer service with you and hopes to offer optimal solutions for you.

The main topics:

  • How to design touching and moving service
  • Tracking index analysis and performance for customers
  • Service process optimization

More information

  • Location: Guangzhou
  • Time: April 9th, 2013(Tuesday)14:00-17:00
  • Contacts: Penny Pang
  • TEL: 020-82075103