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A Trio of New Training Courses

Quality InsightsQuality Insights Volume 24Oct 17, 2025

Our global network of training experts is constantly exploring ways to support individual and team learning and professional enhancement, whatever the industry or needs, or trend around the corner. Here are three new courses to consider.

Introducing ISO 19011:2018 – A Comprehensive Guide to Effective Auditing

This eLearning course aims to familiarize you with auditing management systems guidelines, according to ISO 19011.

Learning objectives

Upon completion of this training course, you will be able to:

  • Describe the fundamentals of auditing, including definitions, principles and audit types
  • Understand the audit process and principles
  • State the steps in managing, establishing and implementing an audit program
  • Identify, evaluate and lead an audit team
  • Recognize the guidelines for conducting on-site management systems audits
  • Review the findings and produce an audit report with conclusions and corrective actions

Course content

  • Management systems auditing
  • Principles of auditing
  • Managing, establishing and implementing the audit program
  • Selecting the audit team
  • Audit conclusions

You will also receive a complete, downloadable learner guide.

Course certification

On completion of this course, you will receive a Certificate of Completion from SGS.

Your certificate can be downloaded after you have achieved a pass mark of 80% or more in the quiz. You will have 12 months’ access to this course, effective from the date of purchase.

Sign up now

ISO Management Systems – Management Responsibilities Training Course

This training course aims to familiarize you with management responsibilities in accordance with ISO management system standard requirements.

Learning objectives

Upon completion of this course, you will be able to:

  • Explain the Plan-Do-Check-Act (PDCA) concept and its relationship with continuous improvement and the management role
  • Describe the requirements of management in implementing, maintaining and continuously improving an ISO management system (MS)
  • Identify the ISO standard clauses containing specific management requirements

Course content

Session 1:
An Introduction to ISO management system standards, including Annex SL standardization and the PDCA process to continual improvement.

Session 2:
Clause 5 – Leadership and Clause 9 – Performance Evaluation, outlining requirements and responsibilities of top management and the relevant clauses of the standard.

Course certification

Classroom and VILT – on completion of this course, you will receive a Certificate of Attendance from SGS.

eLearning – your certificate can be downloaded after you have achieved a pass mark of 80% or more in the final assessment. You will have 12 months’ access to this course, effective from the date of purchase.

Sign up now

Introduction to ISO/SAE 21434 Automotive Cybersecurity Training Course

We have launched this eLearning course to drive industry-wide automotive cybersecurity.

Topics covered

  • Introduction to automotive cybersecurity
  • ISO/SAE 21434 standard overview
  • Cybersecurity in product development
  • Implementation of best practices

Learning objectives:

Upon completion of this course, you will be able to:

  • Understand the evolution of vehicle technology and its cybersecurity implications, from ECUs to CAN systems and V2X communication
  • Identify critical vehicle cybersecurity threats and real-world incidents, and understand the importance of security by design and life cycle protection
  • Navigate ISO/SAE 21434, understanding its structure and relevance in cybersecurity engineering
  • Analyze potential adversarial actions and the resulting impact of cybersecurity breaches on vehicle E/E systems
  • Apply cybersecurity requirements and protocols throughout the product development life cycle, including testing and risk management
  • Integrate ISO/SAE 21434 with industry standards like ISO 9001 and IATF 16949, connecting cybersecurity with overall vehicle safety assurance

Sign up now

Why SGS Academy?

Quality training is the key to keeping pace with the latest industry practices, technical and ISO standards, and regulatory compliance. We offer consistent, high-quality training across your organization, both locally and globally, providing the skills and knowledge to transform your people and business.

About SGS

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH1256740924, Reuters SGSN.S, Bloomberg SGSN:SW).

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